Quality Policy
Solutions Enterprise is committed to exceeding client expectations.
We apply total quality management to every aspect of our business using a Quality Management System that adheres to the requirements of ISO 9001:2008.
Our processes are efficient and effective, and we work to continually improve the level of service we provide for our clients.
All our ongoing support contracts and client projects are managed to these total quality standards:
- Solutions Enterprise has demonstrated its ability to consistently provide service that meets customer and applicable regulatory requirements.
- Solutions Enterprise aims to enhance customer satisfaction through the effective application of a Quality Management System. This includes processes for continual improvement of the systems.
- Solutions Enterprise uses quality management principles to lead the company towards improved performance:
- Customer focus
- Leadership
- Involvement of people
- Process approach
- Continual improvement
- Factual approach to decision making
- Mutually beneficial supplier relationships